Support
We're here to help! Find answers to common questions or get in touch with us.
Frequently Asked Questions
How do I grant photo library access?
When you first open Younger, you'll be prompted to grant access to your photo library. Tap "Grant Access" to allow the app to display your photos and videos. If you denied access initially, you can enable it later in your device's Settings app.
Does Younger upload my photos?
No. Younger operates entirely on your device. Your photos and videos never leave your device and are never uploaded to any server or cloud service. See our Privacy Policy for more details.
Can I use Younger with Guided Access?
Yes! Younger is designed to work with iOS Guided Access. When Guided Access is enabled, the settings button will be hidden to provide a focused viewing experience.
Why don't I see all my photos?
If you're using iOS 14 or later, you may have granted "Limited Access" to your photo library. You can change this in Settings > Younger > Photos to allow access to all photos.
Does Younger support videos?
Yes! Younger supports both photos and videos from your library. Videos will play automatically when you view them in full screen.
Contact Us
If you have questions, feedback, or need assistance that isn't covered here, please reach out to us:
Email: support@youn.ger.soy
We aim to respond to all inquiries within 48 hours.
Report an Issue
If you encounter a bug or issue with the app, please include the following information when contacting us:
- Your device model and iOS version
- A description of the issue
- Steps to reproduce the problem (if applicable)
Feature Requests
We love hearing your ideas! If you have a suggestion for how to improve Younger, please send it to support@youn.ger.soy.